The Expert OneAccess Technologies Support Team provide enterprise-level IT support services in Sri Lanka, tailored to meet the unique needs of businesses and individuals. Our comprehensive support services include the maintenance and protection of existing computer systems, network infrastructure, CCTV system, VoIP systems (pbx and telephone system), and a all the IT solutions. With over 10 years of expertise, we ensure seamless operations, enhanced security, and cutting-edge technology to optimize your IT environment. Whether you require troubleshooting, installations, or system upgrades, our certified professionals are committed to delivering reliable, efficient, and cost-effective support to keep your business running smoothly.
"Our dedication lies in providing exceptional IT support and solutions consistently, ensuring reliable, high-quality service every time you need us."
K.M Erandi Rodrigo
Director of OneAccess Technologies (Pvt) Ltd
What We Are Offer
A Fully Sri Lankan Based Technical Support Company
UNILIMITED DEVICE SUPPORT
FLAT RATE PRICING
100% MONEY BACK
NO HIDDEN FEE
"Our commitment is to deliver exceptional quality, not just once, but every single time."
K.M Erandi Rodrigo
Director of OneAccess Technologies (Pvt) Ltd
Yes, our head office is located in Anuradhapura, with an operations office in Gampaha. We provide 24/7 support services in Anuradhapura and across Sri Lanka. Our dedicated technical team is located island-wide. With just one quick call, we can arrange for a technical man to visit your premises within an hour. Additionally, we offer immediate remote support to address your issues promptly.
Definitely yes! OneAccess Technologies supported numerous clients running on the UBIQUITY UniFi platform, including homes, hotels, and businesses. Our expertise includes deploying new UniFi Wi-Fi access points and firewalls in various environments such as hotels, homes, and commercial buildings in Sri Lanka. Additionally, OneAccess assisted thousands of UniFi clients in resolving Wi-Fi and network issues related to UniFi access points and firewalls in Sri Lanka. OneAccess expert team brings over 10 years of experience with the UniFi platform and consists of certified technical professionals. Beyond UniFi, we have extensive experience working with leading networking brands like Cisco, EnGenius, Aruba, HP, Extreme Networks, Fortinet, Sophos, pfSense, and many others.
Yes, OneAccess Technologies provide exclusive IT training and education sessions tailored for workers and students, focusing on specific industry needs. Whether you’re unfamiliar with certain IT tasks in your office or school, we’re here to help you develop the IT skills necessary to excel in your organization. Our training programs are designed to empower you with practical knowledge and confidence to work efficiently.
Yes, OneAccess Technologies offers both on-site and remote support, depending on customer requirements and the support environment. We have expert technicians located throughout Sri Lanka, and with a quick call, OneAccess can arrange for a technician to be at your location within an hour. No waiting time for remote (off-site) support! OneAccess operates 24/7, providing quick and efficient remote assistance as soon as you call.
Yes, OneAccess provide full or partial management of your IT service desk, helping you optimize time, reduce costs, and allocate resources effectively. By making our service desk your central point of contact, we ensure your IT operations run seamlessly, reliably, and efficiently.
Our offerings include: On-Site Service Desk Management: Handling your service desk operations on-site using your existing tools or our advanced system
Peak and After-Hours Support: Assisting your service desk during high-demand periods or outside regular hours to maintain continuous service.
Remote Service Desk Management: Managing your service desk from one of our regionally based remote centers, ensuring professional and timely support
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